The Quality and Service Improvement Team, Hywel Dda Health Board


We aim to:

support and build capability in leading change providing guidance, support and training in quality improvement skills;

to develop and implement new improvement initiatives and models, working alongside the frontline teams;

use the latest thinking for innovation;

to add value by leading and advocating for change;

to gather, share and spread knowledge;

to connect people for sustainable change;

to help the system improve and manage change by improving awareness and connecting local resources and expertise in service improvement



Our expertise

Team member’s expertise varies but within the team we have:

IQT /Bronze and Silver

IQT train the trainer

Continuous Improvement Practitioners

 Foundation of Improvement Science Healthcare

ISP module 1

Nursing background

Medical secretary background

Pharmacy background

Hotel Facilities background

Clinical Governance background