The Team

JESSICA SVETZ:  Interim Head of Quality and Service Improvemen

(jessica.svetz@wales.nhs.uk )

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                                   Base: Withybush General Hospital    Contact: 01437 773690  

I lead and manage the Quality and Service Improvement team in the healthboard

I lead on the development and delivery of service improvement training to all levels of staff

I lead on the Outpatient modernisation and Follow Up transformation for the healthboard and sit on the All Wales Outpatient Strategic Group

I am responsible for the Theatre improvements supporting by across site weekly service improvement forums called SCRUMs (scheduled care resource utilization meetings)

I am responsible for the improvement work for Acute Kidney Injury

I am responsible for the coordination of the Big Rooms across site, delivering service improvement projects from an unscheduled care perspective

I am project lead for Seeing Red Initiative which promotes safer medicines management

I am service improvement lead for the Chronic Pain Transformation

Sian Anson – Interim Project manager for Quality & Service Improvement

sa.jpg(sian.anson@wales.nhs.uk )

Base: Withybush General Hospital    Contact: 01437 773630

 I lead the E-discharge improvement project across the Health Board.

I support on the development and delivery of service improvement training to all levels of staff

I support on the Sepsis & Stroke improvement work across the health board and meet with teams weekly to scrutinise how this is progressing

I work with multi-professional teams at all levels across the Health Board to facilitate improvement  development opportunities.

I deliver on service improvement projects from a scheduled and  unscheduled care perspective

I work collaboratively with teams across acute and community to ensure improvement is a  key focus

I am supporting the MSK MRI improvement pathway

I am supporting the electronic patient flow and nursing observation  initiative

 

Amy Jayham - Interim Project manager for Quality & Service Improvement

(amy.jayham@wales.nhs.uk )

Base: Prince Phillip Hospital     

I lead the HAT improvement project across the Healthboard

I support on the development and delivery of service improvement training to all levels of staff

I support on the Sepsis & Stroke improvement work across the health board and meet with teams weekly to scrutinise how this is progressing

I work with multi-professional teams at all levels across the Health Board to facilitate improvement development opportunities.

             Tim Baines –Service Improvement Facilitator                  

tb2.PNG   (tim.baines@wales.nhs.uk)            

                                             Base: Withybush General Hospital   

Contact: 01437 773136

I work with teams across the Health Board to help improve their services

I lead the Big Room at Withybush Hospital were we are looking at patient flow

I lead SCRUM at Withybush Hospital. We have developed pre-op visiting, improved Team Brief and developed an Emergency Booking form

I am looking at I/P Diagnostics to ensure tests are carried out as soon as possible

I am supporting E Discharge at Withybush hospital

I have been supported 5S initiatives in the Health Board