The Service Improvement and Transformation Team, and Quality Improvement Team 

We aim to:

  • build and support capability in leading change;
  • provide guidance, support and training in service improvement;
  • utilise the latest thinking in innovation;
  • develop and implement new improvement initiatives and models, through our work with frontline teams;
  • add value by leading and advocating change;
  • connect people for sustainable change;
  • gather and share knowledge of our current system, and alternatives we could learn from;
  • discuss sustainability and transformation with our patients, staff and partners, and develop a culture of co-production;
  • help the system improve, and manage change by improving awareness and connecting local resources and expertise in service improvement and transformation;
  • facilitate the move towards an alternative model of healthcare, focused on illness prevention and population health

Click here to view the Service Improvement and Transformation team structure

Click here to view the Quality Improvement team structure

Please contact us at:

improvementandtransformation@wales.nhs.uk 

Our Expertise

Within our team we have access to varying assets and expertise, including:

  • IQT Bronze, Silver, Gold and ‘Train the Trainer’
  • Foundation of Improvement Science Healthcare
  • ISP module 01
  • Continuous Improvement Practitioners
  • Co-production methodology
  • Clinical, Nursing, Occupational Therapy and Clinical Governance skills and backgrounds